News Archive

General | 14/04/2021

Telephone service disruption – 14 April 2021

We are currently experiencing an intermittent fault on our telephone lines. We wish to apologise for any inconvenience caused if you have been unable to get through. You can contact…

General | 01/04/2021

Easter Holiday Closure Notice

We will be closed on Good Friday (02.04.2021) and Easter Monday (05.04.2021). While our offices and hubs remain closed during lockdown, we will continue to operate from Tuesday 06 April…

General | 31/03/2021

Universal Credit and Rent Changes – 01 April 2021

If you have been informed that your rent amount has recently changed and you claim Universal Credit, it is your responsibility to inform the Department of Work and Pensions (DWP)…

General, Jigsaw Rewards, Neighbourhood, You Said We Did | 16/03/2021

You Said – We Did: Energy Advice

The views and experiences of our residents are at the heart of what we do. Actively involving our residents, helps us improve and shape our services. Through Jigsaw Rewards we…

Jigsaw Group News, Jigsaw Support, Neighbourhood | 15/03/2021

Lessons from lockdown: what our communities have taught us

As featured in Inside Housing on 12 March, after our work in neighbourhoods had to be stepped up during the pandemic, Donna Kelly, our Group Director of Support and Neighbourhoods,…

General | 09/03/2021

Telephone system essential maintenance work – Thursday 11 March

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 11 March. This may cause some disruption to our service. If your call disconnects,…

Customer Feedback | 08/03/2021

Making the most of customer feedback

Customer feedback is important to us as it helps us to learn and understand areas where we are delivering services well and areas where we can improve. You can give…

General, Jigsaw Rewards, Neighbourhood, You Said We Did | 01/03/2021

You Said – We Did: Jobs and Skills

The views and experiences of our residents are at the heart of our plans, helping us to make the changes needed to improve our neighbourhood services. We want to have…

General | 18/02/2021

Neighbourhood Safety Team help catch subletting fraudster

A man has been jailed for 23 months, suspended for two years after he illegally sublet numerous properties set aside to support people who have been homeless, or in genuine…

Jigsaw Group News | 08/02/2021

Building the Future with Our Apprentices

Today is the start of National Apprenticeship Week (8-14 February) and the theme for this year is “Build the Future” The aim is to encourage everyone to consider how apprenticeships…

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