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Latest news

General | 16/12/2024

Our services over Christmas & New Year 2024/25

Please note, from Tuesday 12.30pm 24 December 2024 (Christmas Eve) and during the festive period, we will be providing restricted services, including an Emergency Repairs service.

General | 10/12/2024

Baker House Christmas & New Year office opening hours 2024

Our Baker House office opening hours during the festive period. If you need to report an EMERGENCY repair during this time, please contact our emergency service on 0800 234 6826.

General | 10/12/2024

Our services on Friday 13 December 2024

Please note that we will be providing restricted services on Friday 15 December 2023 including an emergency repairs service. Normal service will resume from Monday 18 December 2023.

General | 03/12/2024

RESOLVED – Online payments service disruption – Tuesday 03 Dec 2024

We have been made aware by AllPay that they are experiencing issues with taking payments online, accessing the online services and Direct Debit services.

General | 15/11/2024

Essential IT Maintenance Work – 15/11/2024

Essential IT Maintenance Work 15/11/2024

General | 26/09/2024

Our 2024 Tenants’ Annual Report is now available

Following on from the publication of our Financial Statements for 2023/24 we have pulled together some of the key highlights during the year in the form of a Tenants’ Annual Report.

Investor updates | 26/09/2024

Jigsaw Group Publishes Financial Statements for 2023/24

The statements set out a comprehensive account of Jigsaw Group’s activities during 2023/24 and provide an insight into our efforts to deliver on our strategic priorities.

General | 22/08/2024

Bank Holiday Office Closure – 26 August 2024

We will be providing an emergency only service on Bank Holiday (26 August 2024). Our offices will be closed during this time and will re-open as usual from Tuesday 27…

Jigsaw Rewards, Photo Task, Scrutiny, You Said We Did | 31/07/2024

We Have a 2024 Prize Draw WINNER!

We recently ran a prize draw giving Jigsaw Rewards users the chance to win 10.2 Inch Wi-Fi 64GB Apple iPad. Once again, the response was tremendous with many more residents…

General | 01/07/2024

Tenant Satisfaction Measures published for 2023/24

The latest Tenant Satisfaction Measures (TSMs) have now been published and are available to view. Find out how Jigsaw Homes is performing on the following five themes: Keeping properties in…

General | 27/03/2024

Our services during the Easter Holiday 2024

We will be providing an Emergency only service on Good Friday (07 April 2023) and Easter Monday (10 April 2023). Our offices will be closed during this time and will re-open as usual from Tuesday 11 April 2023.

General | 22/02/2024

An update from our Chief Executive – February 2024

As the new chief executive of Jigsaw Homes Group, I am committed to leading the organisation and continuing to help our residents; providing affordable homes and making a positive impact on communities.

Investor updates | 08/02/2024

Our ESG activities during 2022/23

The report provides an easy-to-read and easy-to-compare account of our esg activities in the last 12 months, as we continue on our mission of: Creating homes. Building lives.