These plans will take on board feedback from employees, residents and partners who work in your community and take into consideration a number of performance indicators such as satisfaction levels.
This information helps us to identify the main challenges in your neighbourhood and how we can work with our partners to make improvements.
As a result of the findings, we will target resources to areas in need through a range of activities to make you feel happier with your neighbourhood.
Each neighbourhood plan will be in place for three years. We will monitor performance regularly against a range of indicators including resident satisfaction to drive forward priorities for each neighbourhood.
Download our Resident Engagement Strategy to find out more about how we give residents the opportunity to take part in improving and shaping our performance
and services.
Following on from our former neighbourhood plan model, we have now created a generic promise aimed primarily at residents who live outside a traditional neighbourhood setting, those whose properties are geographically dispersed from other Jigsaw Homes properties.
This promise informs on our services to residents, our contact commitment, how you can get involved, energy and money advice tips and links to external support services.
